Annual training your team completes, not just ticks off

This annual refresher covers the core standards of the Care Certificate that underpin all care work in our service. You will revisit essential principles including person-centred care, dignity and respect, communication, safeguarding, health and safety, and infection control. This training ensures you continue to meet the fundamental standards expected of all care workers in the UK.

Bulk discounts from 10+ licences

This training covers how we protect vulnerable adults and children from abuse, harm and neglect at our home. You will learn to recognise signs of abuse, understand our reporting procedures, and know how to respond to challenging behaviour and potential radicalisation risks. This is essential knowledge for keeping everyone in our care safe.

Bulk discounts from 10+ licences

This annual refresher covers the essential knowledge you need to move and handle people safely in our home. It reviews why safe moving and handling matters, the principles we follow, how to assess and plan moves, and how to protect both the people we support and yourself from injury. Remember: this module covers knowledge only. You must also complete practical competency assessments with your supervisor.

Bulk discounts from 10+ licences

This training covers fire safety procedures at our home, including prevention, what to do if you discover a fire, evacuation procedures, and your responsibilities. Fire safety is everyone's responsibility and understanding these procedures protects residents, visitors and staff.

Bulk discounts from 10+ licences

This module covers the essential knowledge you need to respond safely and effectively to medical emergencies in our care home. You will learn when and how to get help, how to assess a resident's condition, and the principles behind basic life support. Remember: this module covers knowledge only—you must also complete practical, observed competency assessments to demonstrate your skills in real situations.

Bulk discounts from 10+ licences

This training covers how to prevent and control infections in care settings to keep residents, staff and visitors safe. You will learn about hand hygiene, personal protective equipment (PPE), cleaning procedures, and how to respond when infections occur. These practices protect everyone and meet legal duties under the Health and Social Care Act.

Bulk discounts from 10+ licences

This module covers the essential knowledge you need to safely administer medication, including your workplace policies on covert medication. It is the knowledge part of your annual competency assessment. You will still need to complete a practical observation with your manager to demonstrate safe medication administration in real care situations.

Bulk discounts from 10+ licences

This training covers how we assess mental capacity, make decisions in someone's best interests when they cannot decide for themselves, and protect the rights of people who may be deprived of their liberty. Understanding these legal duties protects residents and ensures we provide lawful, person centred care.

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This training covers how we respect and celebrate the differences between residents and staff at our home. You will learn how our policies protect everyone's rights and dignity, and how to support residents to live fulfilling lives in their community without discrimination.

Bulk discounts from 10+ licences

This training covers how to keep food safe and prevent illness in a care setting. You will learn about storing, preparing and serving food safely, preventing contamination, and protecting residents with food allergies. These practices protect everyone's health and meet legal requirements.

Bulk discounts from 10+ licences

This annual refresher covers essential health and safety practices you use every day in our home. You will review how to prevent and respond to falls, manage food allergies safely, and maintain a safe environment for residents and staff. The training is based on our own policies and procedures.

Bulk discounts from 10+ licences

This training covers how to safely handle, store and dispose of hazardous substances in our home, including cleaning chemicals, medications and clinical waste. You will learn our procedures to protect yourself, residents and colleagues from harm. Understanding COSHH is essential for maintaining a safe environment every day.

Bulk discounts from 10+ licences

This module teaches you when and how to report accidents and incidents under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013). You will learn which events must be reported to the Health and Safety Executive, how to recognise reportable incidents in your daily work, and the correct procedures to follow at our home.

Bulk discounts from 10+ licences

This training covers how to stay safe when you work alone in the care home. You will learn when you are considered a lone worker, what risks you might face, and what procedures to follow to protect yourself and the residents you support. This training is based on our home's policies and procedures.

Bulk discounts from 10+ licences

This training covers how to use computers, tablets, and screens safely in your daily work at the home. You will learn how to set up your workstation correctly, recognise signs of strain or discomfort, and know what support is available. Proper DSE use protects your health and helps you work comfortably and effectively.

Bulk discounts from 10+ licences

This training helps you understand the risks of Legionella bacteria in water systems and how to keep residents and yourself safe. You will learn how to spot warning signs, follow our home's water safety procedures, and take the right action if you have concerns. Protecting water safety is part of maintaining safe premises under our health and safety responsibilities.

Bulk discounts from 10+ licences

This module covers how to use electrical equipment safely in our home and what to do if you spot a problem. You will learn how to protect residents, visitors and yourself from electrical hazards by following our maintenance procedures and reporting any faults immediately.

Bulk discounts from 10+ licences

This module covers the safe use and maintenance of our kitchen and laundry facilities. You will learn how to handle linen correctly to prevent infection spread, use laundry equipment safely, and maintain high hygiene standards in line with our home's policies. These practices protect residents and staff from infection and injury.

Bulk discounts from 10+ licences

This training helps you prevent slips, trips and falls for residents and yourself. Falls are a major risk in care homes and can cause serious injury. You will learn how to spot risks, support residents safely, and follow our home's procedures to keep everyone safe.

Bulk discounts from 10+ licences

This training helps you understand dementia and how to provide person centred care to residents living with dementia at our home. You will learn to recognise signs of dementia, support residents with dignity and respect, and follow our policies to meet their individual needs.

Bulk discounts from 10+ licences

This training helps you understand and respect the diverse cultural, religious and personal backgrounds of the people we support. You will learn how to provide person-centred care that honours each individual's identity, beliefs and preferences. This is essential to meeting CQC fundamental standards and ensuring everyone feels valued and respected in our service.

Bulk discounts from 10+ licences

This module helps you recognise signs of mental health difficulties in residents and respond with compassion and respect. You will learn how mental health affects wellbeing, how to support residents experiencing distress, and when to seek additional help. Understanding mental health is essential to providing person centred care that maintains dignity.

Bulk discounts from 10+ licences

This training covers how to support people at the end of their lives with dignity, comfort and respect. You will learn about recognising when someone may be approaching the end of life, how to provide compassionate care, and how to work with families and healthcare professionals during this important time.

Bulk discounts from 10+ licences

This module covers how care services meet the nutritional and hydration needs of residents. You will learn about policies on meal provision, special diets, hydration monitoring, and supporting residents to eat and drink safely and with dignity. This training helps you comply with legal requirements and maintain the health and wellbeing of the people you support.

Bulk discounts from 10+ licences

This training covers how we prevent and manage pressure sores at our home. You will learn our assessment procedures, the equipment we use, and how to care for residents with existing pressure ulcers. Preventing pressure damage is a key part of keeping residents safe and comfortable.

Bulk discounts from 10+ licences

This training covers how we prevent falls and assess fall risks at our home. You will learn our procedures for identifying residents at risk, creating individual care plans to reduce falls, and responding when falls happen. Preventing falls protects residents from serious injury and helps them stay independent and confident.

Bulk discounts from 10+ licences

This training covers how to support people with continence needs in a dignified, person centred way. You will learn how to maintain privacy and independence, manage continence products safely, and follow our home's procedures to promote wellbeing and prevent complications.

Bulk discounts from 10+ licences

Good oral health is essential for residents' dignity, comfort, nutrition and overall wellbeing. Poor oral hygiene can lead to pain, infection, difficulty eating and serious health complications. This training covers how to support residents with daily mouth care, recognise oral health problems and work with dental professionals to maintain healthy teeth and gums.

Bulk discounts from 10+ licences

This training helps you spot when a resident's health is getting worse and know what to do about it. Early recognition of deterioration can save lives. You will learn the signs to watch for, how to check vital signs correctly, and when to escalate concerns following our home's procedures.

Bulk discounts from 10+ licences

This training helps you recognise the signs of sepsis in residents and respond quickly to save lives. Sepsis is a life-threatening condition triggered by infection that can progress rapidly. You will learn how to spot early warning signs, when to seek urgent medical help, and how to support residents recovering from sepsis.

Bulk discounts from 10+ licences

This training explains your legal and professional duty to be open and honest with residents and their families when mistakes happen in care. You will learn when the formal Duty of Candour applies, what actions you must take, and how to support residents through difficult conversations. Being transparent builds trust and helps us learn from incidents.

Bulk discounts from 10+ licences

This training explains how to raise concerns about poor practice, risks to residents, or wrongdoing at the Home. You will learn when and how to speak up, what protection you have, and why reporting concerns is part of your duty of care. Speaking up keeps residents safe and maintains high standards of care.

Bulk discounts from 10+ licences

This training covers how we handle complaints at our home, following our Duty of Candour Policy. You will learn when and how to be open with residents and families when things go wrong, how to respond to concerns properly, and how to record and learn from complaints. Handling complaints well protects residents and builds trust.

Bulk discounts from 10+ licences

This training explains your legal duty to help prevent people from being drawn into terrorism. You will learn how to recognise signs that someone may be vulnerable to radicalisation, understand what terrorism and extremism mean, and know exactly what to do if you have concerns about a resident, visitor, or colleague at the Home.

Bulk discounts from 10+ licences

This module covers how we communicate effectively with residents, families, colleagues and other professionals at our home. Good communication is at the heart of quality care and helps us meet CQC standards. You will learn our home's approach to professional communication, information sharing, and maintaining respectful relationships in all situations.

Bulk discounts from 10+ licences

This training covers how we protect personal information at our home in line with GDPR and our Data Protection policies. You will learn about lawful processing, consent, data security, handling breaches, and responding to access requests. Understanding these rules protects residents, staff, and our service from harm and legal issues.

Bulk discounts from 10+ licences

This training covers how we keep accurate, secure records in our home, including our digital record keeping system. Good record keeping protects the people we support, helps us provide better care, and meets our legal duties under data protection law and CQC standards.

Bulk discounts from 10+ licences

This training covers how to protect our computer systems, data and the people we support from cyber threats. You will learn our security procedures, how to recognise risks like phishing and viruses, and your responsibilities under data protection law. Cyber security is everyone's responsibility and protects both our service users and our organisation.

Bulk discounts from 10+ licences

This training explains the National Data Opt-out system and how it affects the way we handle personal information about the people we support. You will learn what the opt-out means, how to check if someone has registered, and how to respect their choices when sharing information. This protects people's rights and keeps our service compliant with data protection law.

Bulk discounts from 10+ licences

This training covers your responsibilities under UK data protection law when handling personal information about the people we support, colleagues, and others. You will learn how to protect privacy, handle information correctly, and respond to data breaches in line with our service's policies and ICO requirements.

Bulk discounts from 10+ licences

This module teaches you how to support residents who display behaviours that challenge, using positive approaches to prevent distress and de-escalate situations safely. You will learn how to recognise triggers, respond calmly, and follow your organisation's policies on managing antisocial behaviour while protecting everyone's dignity and safety.

Bulk discounts from 10+ licences

This annual refresher covers how we support residents with epilepsy at the Home, including recognising seizures, keeping people safe during episodes, and the knowledge requirements for buccal midazolam administration. This training covers the knowledge component only. Practical competency assessment must be completed separately before you can administer buccal midazolam in real situations.

Bulk discounts from 10+ licences

This annual refresher training covers the essential knowledge and skills you need to support residents with diabetes. You will learn about the types of diabetes, how residents are assessed and their care planned, how to recognise and respond to complications like hypoglycaemia, and how residents are empowered to manage their own condition wherever safely possible. This training reflects good practice for diabetes care in care homes and should be applied alongside your organisation's policies and procedures, helping ensure high quality, person centred care.

Bulk discounts from 10+ licences

This module covers the essential knowledge you need to safely support residents who have urinary catheters. You will learn about the types of catheters used in our home, how to maintain hygiene and dignity, how to recognise problems early, and when to escalate concerns. This is the knowledge component only; practical catheter care requires additional hands-on competency assessment.

Bulk discounts from 10+ licences

This module covers the knowledge you need to safely support residents who receive nutrition through a PEG tube. You will learn about what a PEG is, how to recognise problems, infection control, and our home's procedures. Remember: this module covers knowledge only. You must also complete practical competency assessment before providing PEG feeding care.

Bulk discounts from 10+ licences

This training helps you understand and respond safely to challenging behaviour in our home. You will learn how to recognise triggers, use de-escalation techniques, and follow our policies to protect residents and staff. Managing behaviour well keeps everyone safe and maintains dignity.

Bulk discounts from 10+ licences