Pricing

Simple pricing, no surprises

Every plan includes a 14-day free trial. No charge until day 14 — cancel anytime.

Starter

For a single service getting its policies and staff answers in order.

£85 per month

£850 a year if you pay annually

Start free trial
  • 10 annual training allocations a month
  • Up to 25 policies, 1 handbook, 10 staff users
  • 500 questions a month
  • Chat, email and voice access
  • Basic analytics and the regulatory knowledge base
Most popular

Professional

For services that need the policy intelligence and the training evidence.

£230 per month

£2,300 a year if you pay annually

Start free trial
  • 30 annual training allocations a month
  • Unlimited policies, handbooks and staff users
  • 5,000 questions a month
  • Policy gap detection and CQC wording alignment
  • Face to face training and the full matrix
  • CQC evidence pack and training payroll report
  • Advanced analytics and the CQC readiness report
Everything included

Enterprise

For groups running several services, with audits and workforce records.

£385 per month

£3,850 a year if you pay annually

Start free trial
  • Unlimited annual training allocations
  • Everything in Professional, plus:
  • Build your own audits, linked to training
  • Effectiveness of training and training impact
  • Multi site group console and benchmarking
  • Workforce compliance register and expiry alerts
  • Priority support and a dedicated manager

Every feature, side by side

FeatureStarter£85 per monthProfessional£230 per monthEnterprise£385 per month
Plans and limits
Annual training allocations10 per month30 per monthUnlimited
Policies storedUp to 25UnlimitedUnlimited
Staff handbooks1UnlimitedUnlimited
Staff usersUp to 10UnlimitedUnlimited
Questions answered500 per month5,000 per monthUnlimited
AI tokens6 million per month18 million per month30 million per month
Languages in the staff hub60+60+60+
Staff hub and access
Web chat interface
Email interface
Voice input
Your own knowledge base, built automatically
Your own knowledge base, manual entriesUp to 50UnlimitedUnlimited
External regulatory knowledge base
Policies and approvals
Document version history
Adopt a gap fix with tracked changes
Role holder names merged into policies
Print ready policy with letterhead and sign off
Admin approval with full version history
Care manager approval step, optional
Care manager policies hub
External approval by one off link
Approval trail and automatic republish to staff
Policy gap detection
Regulation coverage analysis
What to add, with example wording
Where to add it, by target policy
Legal basis and source on each recommendation
Applicability by care setting and service profile
Out of date content detection
Cross policy consistency checking
Regulation change tracking and alerts
CQC wording alignment
Wording aligned to the CQC quality statements
Person centred rewording, in your policy voice
Suggestions numbered and highlighted in the policy
Adopt into your policy through review and approval
Training
Mandatory training by role
Face to face training and matrix
Training matrix with renewals and gaps
Training generated from a policy update
CQC evidence pack, sign in sheets and certificates
Training payroll report, PDF and CSV with costs
Effectiveness of training
Training impact
Audits
Build your own audits
Audits linked to training
Analytics and CQC readiness
Basic analytics
Advanced analytics
CQC readiness report
Workforce and multi site
Supervisions and appraisals tracking
Workforce compliance register, DBS, right to work, registration, references
Credential uploads and expiry alerts
Multi site group console and benchmarking
Support and trial
SupportEmailPriority email and phonePriority and a dedicated manager
Free trial14 days14 days14 days

Questions about pricing

Can we change plan later?

Yes, at any point. Moving up takes effect immediately and moving down takes effect at your next renewal.

What counts as an annual training allocation?

One module assigned to one staff member for the year. A Starter plan can assign ten a month, which is a hundred and twenty across a year.

Is there a setup fee?

No. Every plan includes a fourteen day free trial and you are not charged until day fifteen.

What happens at the end of the trial?

Nothing automatic. You choose a plan to carry on, and if you do not, the account pauses rather than deleting anything.

Do you charge per staff member?

No. Professional and Enterprise include unlimited staff users, and Starter includes ten.

We run several homes. Which plan?

Enterprise, which includes the group console and benchmarking across sites. Talk to us about group pricing if you run more than three services.

Can we pay annually?

Yes, and it saves two months against the monthly price on every plan.

Do you offer a discount for charities?

Talk to us. We look at these case by case rather than publishing a blanket rate.

Start with your own policies

Accreditations and compliance

  • Good Business Charter accredited
  • CPD Certification Service accredited provider
  • Registered with the Information Commissioner's Office
  • Disability Confident Committed
  • GDPR compliant

CPD Provider No. 50224 · ICO registration ZC221613