- 6lessons
- 35 minutesto complete
- 60+languages
- 80%pass mark
Try it: a real lesson and question from this course
Understanding Falls Risk in the care setting
Every resident has a falls risk assessment completed when they move in. This assessment looks at their history of falls, medical conditions, mobility needs, footwear, and any fears about falling. The assessment is recorded in their care plan. You must read each resident's care plan to understand their specific fall risks and how to support them safely.
What information is included in a resident's falls risk assessment?
In the hub, a wrong answer sends the staff member a short follow-up lesson and a fresh question on the same point. They close the gap before they can finish the module, and every attempt is recorded for your CQC evidence.
Next: one of the course's interactive activities, exactly as your staff get it.
Try it yourself
CareStream InteractiveMatch Falls Risk Factors to Their Meanings
Match each falls risk factor to what it means in practice.
Tap a term on the left, then its meaning on the right
Term
Meaning
This exercise is here to help you practise — it is not marked and does not affect your result.
That is how the training works. Give your whole team the full Slips, Trips and Falls module.
What the course covers: 6 lessons
- Understanding Falls Risk in the care setting
- Environmental Hazards and Daily Checks
- Supporting Mobility and Using Aids Correctly
- Footwear and Personal Care
- Preventing Falls During Transfers and Personal Care
- Falls Prevention on Day Trips and Outings
Assessment and certificate
- 20 question assessment with a pass mark of 80%.
- A follow-up lesson on anything a learner gets wrong, so the gaps are closed, not just scored.
- A named, dated certificate the moment they pass, ready to download as a PDF.
- Kept on their training record in your dashboard, ready for your CQC evidence.
- In their name: they keep their certificate and can show it to future employers. Each employer decides what it accepts. Staff repeat the course once a year.
Specialists in the technology behind it all
The same technology behind the world's best products powers CareStream, so your team's slips, trips and falls training stays accurate, always up to date with the latest guidance, and is delivered in over 60 languages.
Avg. Duration
About 35 minutes
Certificate
For every staff member
Available Languages (60+)
Course Published by
A clear, practical grounding in slips, trips and falls.
This training helps you prevent slips, trips and falls for residents and yourself. Falls are a major risk in care settings and can cause serious injury. You will learn how to spot risks, support residents safely, and follow the care setting's procedures to keep everyone safe.
By the end, your staff will be able to:
- Identify common slip, trip and fall hazards in the care setting environment
- Explain how to use falls risk assessments and care plans to support residents safely
- Describe the correct actions to take when planning activities and outings to prevent falls
- Apply environmental safety checks in daily practice to reduce fall risks
- Recognise when and how to provide mobility support according to individual care plans
A closer look at the slips, trips and falls module.
The module is built in short, practical sections. Each one teaches a part of the topic, then applies it to a real care scenario and checks understanding before moving on.
Understanding Falls Risk in the care setting
Every resident has a falls risk assessment completed when they move in. This assessment looks at their history of falls, medical conditions, mobility needs, footwear, and any fears about falling. The assessment is recorded in their care plan. You must read each resident's care plan to understand their specific fall risks and how to support them safely.
Environmental Hazards and Daily Checks
Many falls happen because of environmental hazards like wet floors, poor lighting, clutter, or loose rugs. You must check the environment regularly throughout your shift. Look for spills, objects left on floors, trailing cables, and poor lighting. Report and fix hazards immediately. An occupational therapist may assess the environment for residents at high risk of falls.
Supporting Mobility and Using Aids Correctly
Residents at risk of falling may need mobility aids like walking frames or sticks. They must have aids that are up to date and fitted correctly. You must ensure residents know how to use their aids properly. Some residents need staff to accompany them when moving around. Always follow the individual care plan about when and how to provide mobility support.
Footwear and Personal Care
Poor footwear causes many falls. Slippers that are too loose, shoes with slippery soles, or walking in socks all increase fall risk. Residents must have adequate, well fitted footwear including slippers. Check that footwear fits properly and is not worn out. Help residents put on appropriate footwear before they get out of bed or move around. Bathroom slips are very common because water makes surfaces slippery.
Preventing Falls During Transfers and Personal Care
Many falls happen during transfers like getting in and out of bed, chairs, or the bath. Residents must not get up from chairs too quickly as this can cause dizziness. Where necessary, residents must have help getting out of the bath. Always follow the care plan for transfer support. Use proper moving and handling techniques. Never rush a resident or let them rush themselves.
Falls Prevention on Day Trips and Outings
Falls can happen outside the care setting too. When planning day trips, staff must carry out a risk assessment. This includes checking physical access at the destination, availability of disabled toilets, getting around safely, and any rest areas needed. Staff must contact the destination to discuss access arrangements. Appropriate transport must be arranged. Escorts must know the residents' care needs including mobility support requirements.
The things your team must remember.
- Every resident has a falls risk assessment in their care plan. Read it and follow it.
- Fix environmental hazards like spills, clutter and poor lighting immediately.
- Ensure residents wear proper, well fitted footwear before moving around.
- Support residents to move slowly, especially when standing up from sitting or lying down.
- Mobility aids must be in good working order and used correctly.
- Plan day trips carefully with risk assessments covering access, mobility support and safety.
Not a slideshow once a year. Training that sticks.
CareStream delivers slips, trips and falls training in the hub your team already uses, grounded in best practice and your own policies, so it fits your care setting and not a generic template.
Short teaching sections and a real care scenario, then an assessment that checks understanding.
Staff complete it in over 60 languages, while your records stay in English.
A wrong answer triggers a short follow-up lesson and a fresh question, so the gap is closed.
Automatic reminders at 90, 30 and 7 days, with a live compliance dashboard.
From your dashboard to your team, in the CareStream hub.
Training is delivered in the hub each staff member logs into. You allocate the modules, they complete them in their own language, and you get the completion records and certificates for your CQC evidence, with any gaps closed by automatic follow up training.
Assign Slips, Trips and Falls to each staff member in seconds. No course builder and no setup for each person.
Staff work through the module on any device, in over 60 languages, teaching then checking understanding. A wrong answer sends a short follow up lesson.
See live completion status and a certificate for every person, ready as evidence for CQC.
Any step, in their language, in one tap.
Care teams are diverse and training should not leave anyone behind. On any lesson or question, a staff member taps the language button and the whole step flips into the language they think in. They understand it properly, and your records stay in English.
- One tap flips any lesson or question into their language, instantly.
- Over 60 languages, with no setup and no separate versions to manage.
- Completions and certificates stay in English for your CQC evidence.
Try the language buttons in the preview above.
Built for real learning, not box ticking
Every CareStream course goes further than a lesson and a quiz. These features come as standard on every course, giving your staff a richer way to learn and giving you the evidence to prove it.
Every course is built on recognised UK guidance and cites its sources, from NICE and Skills for Care to the NHS and the legislation itself.
A plain English glossary of the technical terms in each course. A simple way to support every learner, including staff with English as a second language.
A quick knowledge check before the lesson is compared with the final assessment, so every certificate comes with evidence of how much the course actually taught.
After passing, staff record what they will do differently in their day to day work. Their reflection is saved to their training record and shown with their certificate.
A printable one page takeaway of the outcomes, key points and key terms. Perfect for staff files, supervision conversations and the staff room wall.
A printable checklist for managers to confirm skills in practice, with a sign off section. It completes the picture beyond the knowledge assessment.
Wrong answers become lessons, not failures
Most e learning marks an answer wrong and moves on. CareStream does not. Every wrong answer triggers an automatic follow up loop that teaches the point again and rechecks it, so no knowledge gap is left behind.
A wrong answer immediately opens a short lesson explaining the point, so the gap is closed there and then.
A fresh question on the same point checks the lesson has landed. The loop repeats until it has.
Staff move on to the next module and their certificate once they genuinely know the answer, not just after one lucky guess.
Why choose CareStream?
Training built for the care sector, delivered the way busy teams actually learn.
- 90+ care-specific training courses
- Bitesize, engaging lessons your staff actually finish
- Mapped to the Care Certificate & CQC standards
- Available in 60+ languages
- Instant certificate on completion
- Flexible learning, anytime, on any device
- Content kept up to date with UK care regulations
- Time to complete: ~35 min
More questions.
What if someone fails the assessment?
They can retake it. Along the way, any wrong answer brings a short follow-up lesson on that point and a fresh question, so the gap is closed, not just scored. The pass mark is 80%, and you see every score from your dashboard.
Try a real lessonWhat if someone leaves before finishing?
You can move their licence to another member of staff. So a licence is not wasted when someone leaves part way through. You do it from your dashboard, and the new person takes the course with their own record and their own certificate.
See your team priceWhat if a member of staff has no email address?
You can set them up yourself. As their manager, you add them to CareStream, so carers who do not use email can still take the course on a phone, tablet or computer. You still see their progress and their certificate in your dashboard.
See your team priceAre the translations done by a person or a machine?
A mix of both. Lessons are translated with a mix of machine translation and checks by people. Staff can switch any lesson or question between their language and English with one tap, so they understand it, not just pass it. Your records stay in English.
Try a real lessonCan we get funding for this training?
Check with Skills for Care. They can tell you about the Learning and Development Support Scheme, which can help with some training costs. Ask them whether this course can be claimed before you buy, because we cannot promise that it can.
See your team priceMore training your team may need
More mandatory and role-specific training CareStream delivers to your team, in the hub, in any language. Add any of these to your basket.
Annual CertificateGeneral Health & Safety Awareness
Annual health and safety refresher for everyone working in adult social care, in care homes, people's own homes, supported living and day services. Built on the Skills for Care statutory and mandatory training guide and Health and Safety Executive guidance for health and social care, it covers your legal duties, risk assessment, common hazards in care, hazardous substances, security and lone working, work related stress and your own wellbeing, responding to accidents and sudden illness, and reporting. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateCOSHH (Control of Substances Hazardous to Health)
Annual COSHH training for care, domestic, laundry, kitchen and maintenance staff in any adult social care setting. Built on the Control of Substances Hazardous to Health Regulations 2002 and Health and Safety Executive guidance, it covers what counts as a hazardous substance, how harm happens, hazard pictograms and safety data sheets, COSHH assessments and controls, safe use and storage, gloves and skin care, body fluids and medicines, and dealing with spills and exposure. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Annual CertificateRIDDOR (Accident and Incident Reporting)
This module teaches you when and how to report accidents and incidents under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013). You will learn which events must be reported to the Health and Safety Executive, how to recognise reportable incidents in your daily work, and the correct procedures to follow at our home.
Bulk discounts from 10+ licences
Annual CertificateDementia Awareness
This training helps you understand dementia and how to provide person centred care to residents living with dementia at our home. You will learn to recognise signs of dementia, support residents with dignity and respect, and follow our policies to meet their individual needs.
Bulk discounts from 10+ licences
Annual CertificateCultural Diversity in Care
This training helps you understand and respect the diverse cultural, religious and personal backgrounds of the people we support. You will learn how to provide person-centred care that honours each individual's identity, beliefs and preferences. This is essential to meeting CQC fundamental standards and ensuring everyone feels valued and respected in our service.
Bulk discounts from 10+ licences
Annual CertificateMental Health Awareness
Mental health awareness for everyone working in adult social care, mapped to Tier 1 of the Mental Health Core Capabilities Framework (2026). It covers what mental health and wellbeing mean, common mental health needs, stigma, rights and trauma informed practice, communicating with people in distress, physical health and loneliness, older people and people with a learning disability or who are neurodivergent, recognising and responding to self harm and suicide, and working with families, other services and the law. Eight lessons with scenarios and activities, then a final assessment.
Bulk discounts from 10+ licences
Give your team slips, trips and falls training that actually sticks.
Buy your licences, allocate them in seconds, and let the evidence build itself.
Compared
Three ways to train a care team.
These modules are written and kept current by us, so your managers do not have to write or maintain them. We have compared what each approach does rather than naming providers, because products change and this should still be true next year.
| CareStream | A generic e-learning library | A trainer you book | |
|---|---|---|---|
| Try a real lesson and a real question before you buy | |||
| Learning outcomes and time to complete stated up front | |||
| Written lesson sections, each with its own illustration | |||
| Interactive exercises after the lesson that teaches them, in every module | |||
| Assessment in every module, with the key points to revisit | |||
| Taken in any of sixty plus languages | |||
| A wrong answer triggers a follow-up lesson, not just a re-sit | |||
| Practical sign-off by a manager where the subject needs it | |||
| Completion files itself into your training matrix and evidence pack | |||
| Bought one module at a time, with no annual contract |
Generic libraries are often cheaper per learner. They teach a national standard rather than being built, updated and evidenced around the way a CQC-registered service is actually inspected.
Care policies
Every module is written from a policy
If the policy behind it is out of date, the training inherits that. Sixty six policies written for your service, checked against current law and read by a person before they carry your name, from £39.
